Data Retention Policy
Last updated: June 2026
Upload Retention
When creating a card, you can choose:
- Delete my uploaded photo after final card selection (recommended default)
- Save my uploaded photo so you can reuse it later
Retention Periods
| Data | Retention |
|---|---|
| Unpaid/abandoned uploads | 7 days |
| Uploaded photo after final card selection | Deleted unless you chose retention |
| Unselected generated attempts | Deleted immediately after final selection |
| Failed generation assets | 1 month |
| Selected final cards | 3 months or until you delete |
| Share links | Expire after 1 month (Basic) or 3 months (Plus), or when revoked/deleted |
| Payment records | Retained as needed for business/tax/payment records |
| Reports/support requests | Retained as needed for support, abuse prevention, and legal compliance |
What You Can Delete
You can delete:
- Uploaded images
- Final cards
- Your entire account
Deleting a Final Card
Deleting a final card:
- Deletes/revokes the share link
- Removes the media from active storage
- The share page will show a "This card is no longer available" message
Deleting Your Account
Deleting your account:
- Deletes your uploaded images
- Deletes your final cards
- Revokes share links
- Removes/anonymizes your profile metadata where possible
- Retains limited payment/support/report records where legally or business-required
Backups
We do not intentionally keep long-term backups of uploaded or generated media. Deleted media is removed from active storage. Some limited operational records, logs, payment records, or short-lived system backups may remain where necessary for security, legal compliance, fraud prevention, or ordinary business operations.